Privacy Policy
Welcome to Liuminex Projects and Equipments Private Limited.
We respect your privacy and are committed to protecting the personal information you share with us through our website, https://liuminex.com/
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our Website, submit an enquiry, request a product catalogue, contact our team, or interact with our services.
By using our Website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek your consent separately.
Information We Collect
We may collect the following categories of information, depending on how you interact with our Website.
Personal Information
When you submit a contact form, request a quotation, or enquire about our products and services, we may collect:
Full name
Company or organisation name
Business email address
Contact number
Job title or designation
Business address
Information included in your enquiry or message
Please do not submit passwords, payment card details, or other unnecessary sensitive information through our Website forms.
Business and Technical Information
When you enquire about our industrial equipment or turnkey projects, we may collect relevant business information, such as equipment requirements, project specifications, industry, capacity requirements, and installation location.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
IP address and approximate geographical location
Browser type and version
Device and operating system information
Pages visited and time spent on the Website
Referring websites and navigation activity
Website performance, error, and security logs
Cookies and Similar Technologies
Our Website may use cookies and similar technologies to maintain website functionality, understand visitor behaviour, improve user experience, measure marketing performance, and protect the Website.
You can manage cookies through your browser settings. Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
Disabling certain cookies may affect some Website features.
How We Use Your Information
We may use the information we collect for the following purposes:
Responding to enquiries and requests for quotations
Providing product catalogues, technical information, and specifications
Understanding your industrial equipment and project requirements
Preparing proposals and communicating about potential business engagements
Providing customer support and responding to service requests
Improving our Website, products, content, and services
Analysing website traffic and user engagement
Managing business relationships and maintaining internal records
Detecting fraud, preventing unauthorised access, and maintaining website security
Complying with applicable legal and regulatory obligations
Sending relevant business updates or marketing communications where permitted by law and, where required, with your consent
We will use personal information only for legitimate purposes consistent with this Privacy Policy and applicable law.
Legal Basis and Consent
Depending on the circumstances and applicable law, we may process personal information based on your consent, your request for pre-contractual or business-related action, the performance of a contract, compliance with legal obligations, or another lawful basis.
Where processing relies on consent, you may withdraw that consent, subject to applicable legal requirements. Withdrawal does not affect processing lawfully carried out before the withdrawal.
Sharing and Disclosure of Information
We do not sell your personal information to third parties.
We may share relevant information with the following categories of recipients when necessary:
Website hosting providers: To host and maintain our Website.
IT and security service providers: To maintain website functionality, protect against cyber threats, and troubleshoot technical issues.
Analytics providers: To understand website traffic and improve our digital presence, where applicable.
Communication service providers: To respond to enquiries and manage business communications.
Professional advisers: Including legal, accounting, and compliance advisers where necessary.
Government and regulatory authorities: Where disclosure is required by law or a valid legal process.
Business transaction parties: Where necessary in connection with a merger, restructuring, or transfer of business, subject to applicable law.
Third-party service providers are expected to handle information appropriately and in accordance with applicable contractual and legal obligations.
Third-Party Websites and Services
Our Website may contain links to third-party websites, social media platforms, embedded content, maps, or other external services.
These third parties may collect information according to their own privacy policies and practices. Liuminex does not control third-party websites and is not responsible for their independent privacy practices.
We encourage you to review the relevant privacy policies before providing information to third-party services.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, managing business relationships, maintaining records, resolving disputes, protecting our legal interests, and complying with applicable laws.
Retention periods may vary depending on the nature of the information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal requirements.
Data Security
We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of personal information where legally permissible
Withdraw consent where processing is based on consent
Raise a grievance or privacy-related concern
Exercise any other rights available under applicable data protection laws
To exercise these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before responding to a request.
We will respond within the time limits prescribed by applicable law.
Children's Privacy
Our Website and services are intended primarily for businesses, professionals, and industrial customers. We do not knowingly seek to collect personal information from children in connection with business enquiries.
If you believe that a child has provided personal information to us, please contact us so that we can assess and take appropriate action.
International Data Transfers
Our services may involve third-party service providers or business operations located outside India. Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the transfer and subsequent processing are lawful.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, or applicable legal requirements.
Any revised policy will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Liuminex Projects and Equipments Private Limited
Website: https://liuminex.com/
Email: liuminexprojects@gmail.com
Additional Email: Director@liuminex.com
Phone: +91 99305 10366
Address: Plot No. 51, Near Winner Impex, Village Mahim, Chintupada, Palghar West, Palghar – 401404, Maharashtra, India.
We will review and address privacy-related enquiries in accordance with applicable law.